All You Need
To Know
Shipping
Policy
We make our best efforts to fulfill orders and ship as soon as possible.
However circumstances i.e. heavy volume of orders may cause delays
in shipping of up to 3-5 days.
We will notify you as soon as your item(s) are shipped
Refund & Exchange
We thank you for your support with your purchase. However if you are unsatisfied with your purchase we only make refunds if the item is unused and sealed and can be resold.
Buyers incur a 15% restocking fee and must request in writing before sending the item back.
New Venture Products does not participate in product exchanges.
Warranty
New Venture Products values it's relationship with it's Brands and Partners and the quality of the products they produce.
We cannot guarantee as an online retailer a warranty on their product we sell. It's incumbent on the Customer to perform due diligence through research before a purchase.